February 9, 2011
11am EST, 8am PST, 16:00 GMT, 17:00 GMT+1
Duration: 90 minutes

Cost: $99.99 $49.99. Reflects a 50% discount for ON THE MARK friends and customer alumni.

Please join ON THE MARK for an informative, compelling and participatory webcast focused on designing and implementing a "Customer-intimate, value-stream organization". Because of the highly interactive nature and usable content our sessions involve, this offering will provide substantial value for:

• Executive decision makers considering a strategy change and/or business transformation
• Senior managers and directors interested in leading a business transformation or re-alignment
• Internal change agents responsible for driving and supporting change
• Line leaders and front line staff involved with the implementation of these types of changes
• Those new to applied organization design and transformation methodologies

Overview
Mature businesses operate under two ever-present pressures:

At face value, these seem both disparate and disconnected. Organizations often are unable to find a solution to the inevitable question these pressures pose:

How can we "do more with less" and improve our margins while continuing to innovate, better our customer responsiveness and increase our capacity for agility?"

Over the last five years, our consulting firm has experienced a clear and marked increase in demand for business transformation and organization design solutions that allow them to answer this question. This 90-minute webcast outlines the practical actions and solutions we utilize to design and transform regional, national and international businesses and help our customers substantively address and respond to these pressures and demands.

Participant Learning Objectives
By attending this highly participative learning event, you will be able to:

• Explain what a customer-intimate, lean organization is and its value proposition
• Describe key features and characteristics of the customer-intimate, value stream organization including:
  • Production processes
  • Structures
  • Management mechanisms
  • Reward/remuneration
  • Cultural requirements
• Apply implementation essentials and wisdoms to your work and your organization
• Recognize the top five challenges faced when moving to a customer-intimate, value stream organization
• Gain answers and guidance on participant questions from OTM staff and customer representatives

To add applied perspective to how and why the methodology we use works, an OTM customer who acted as an Executive Sponsor during their company’s redesign efforts will also be actively participating.

Added Value
In addition to the content, participants in this webcast will also receive the following value adds:

• Documentation on the Customer-Intimate, Value-Stream Organization
• A simple case study describing a Customer-Intimate, Value-Stream Organization
• Up to thirty minutes of virtual consultation with an OTM Senior Consultant