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Consulting Skills Workshop
As a result of participating in the consulting skills workshop, participants are able to:
- Define a "consultation."
- Explain the 3 basic consulting roles – their advantages and disadvantages in terms of responsibilities and power.
- Learn and apply at least 3 organization development/business frameworks against a real business issue.
- Understand the basic principles of organization design and their importance
- Explain the term "lens " as applied to effective internal consulting.
- Recognize and recite the 6 Phases of a consultation and the steps associated with a systematic and disciplined approach to internal consulting.
- Know the 5 steps of contracting; practice contracting and contract on a real business issue.
- Explain the two basic assumptions anchoring high-impact contracting.
- Learn the step-by-step process for conducting an assessment. Differentiate between an assumed need versus a true need [root cause].
- Conduct an assessment on a real business issue.
- Learn the steps associated with the Planning Phase.
- Plan out a series of "interventions " to address true need.
- Differentiate between interventions targeting individuals, groups and organizations.
- Work though the 6 phases of a consultation using a real business issue: Contracting, Assessment, Planning, Implementing, Evaluating and Closing.
- Explain the inherent advantages and disadvantages with being an "internal consultant " as compared to external.
Delivery Options
* This workshop is no less than 4 days and requires each participant to bring in a real business issue to work on over the 4 days.
This workshop:
- This workshop is most effectively delivered in two, 2-day sessions with about 3 weeks to one month apart to allow for the completion of an in-between assignment.
- This workshop allows for the substantive inclusion of "change " work to be taught as well. For example, IT staffs and internal consultants not ONLY have to take into account the installation of a new/enhanced IT tool but its "quick adoption " by end users as well. This is where the change work comes into play – a skill sorely lacking in IT professionals.
- This workshop can be supported by on-site and virtual shadow consulting by our Consulting Principals.
- It is strongly recommended that participants attend with their direct supervisors so as to ensure a seamless transfer of skills and to make sure the appropriate support and guidance is in place post-workshop.
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